Shipping Policy

This Shipping Policy applies to all orders placed on festivehub.co.in. By placing an order with us, you agree to the shipping terms mentioned below.

All delivery timelines are estimates and may vary depending on product availability, serviceable location, courier partner operations, and public holidays.

Orders are usually processed within 1 to 3 business days after order confirmation.

• Prepaid orders are processed after successful payment confirmation
• Cash on Delivery (COD) orders may be processed after order verification via phone, SMS, or WhatsApp
• Orders placed on Sundays or public holidays may be processed on the next working day

Once dispatched, delivery usually takes approximately:

• Metro cities: 3 to 5 business days
• Other cities and towns: 4 to 7 business days
• Remote or non-serviceable areas: 5 to 10 business days or more

These timelines are estimated and may vary depending on the courier network and your delivery location.

While we try our best to ensure timely delivery, some delays may happen due to:

• High order volume during festivals or sale periods
• Courier or logistics delays
• Unexpected weather conditions
• Public holidays, strikes, or transport disruptions
• Incorrect or incomplete shipping information provided by the customer

Shipping charges, if applicable, will be displayed at checkout before you complete your order.

• Some products may qualify for free shipping
• Some locations or order types may have an additional shipping fee
• Cash on Delivery orders may include extra COD handling charges, if applicable

Once your order is shipped, we may share the tracking details with you via SMS, WhatsApp, email, or directly on your order page, depending on availability.

You can use the tracking number to check the current delivery status of your shipment.

If an order is returned back to us due to failed delivery attempts, customer unavailability, refusal to accept, or incorrect address, we reserve the right to:

• Cancel the order
• Charge re-shipping fees for re-dispatch
• Restrict future Cash on Delivery orders for repeated failed deliveries

Please make sure that your shipping address, phone number, and pin code are entered correctly while placing the order.

Festive Hub will not be responsible for failed or delayed deliveries caused by incorrect, incomplete, or unverifiable shipping information provided by the customer.

If your parcel appears damaged at the time of delivery or if any item is missing, please contact us within 24 hours of receiving the parcel.

• Share your order number
• Share parcel images
• Share product images
• Share a proper unboxing video for quick review

If you have any shipping-related questions, order tracking issues, or delivery concerns, please reach out to us: