Terms of Service

By visiting, browsing, or purchasing from festivehub.co.in, you agree to comply with and be legally bound by these Terms of Service, along with our Privacy Policy, Refund Policy, and Shipping Policy.

If you do not agree with any part of these terms, please do not use our website or services.

By using this website, you confirm that:

• You are at least 18 years old, or using the website under the supervision of a parent or legal guardian
• You are legally capable of entering into a binding agreement
• The information provided by you is accurate, complete, and current

We try our best to display product details, descriptions, images, and prices accurately on our website. However, we do not guarantee that all information will always be error-free, complete, or current.

• Product colors may vary slightly due to screen settings and photography
• Prices are subject to change without prior notice
• We reserve the right to modify or discontinue any product at any time
• Availability of products may change without notice

Once you place an order, it is treated as a request to purchase the selected products. We reserve the right to accept or reject any order at our discretion.

• Orders may be cancelled in cases of stock unavailability, pricing error, incomplete customer information, or suspected fraud
• COD orders may require confirmation before dispatch
• Customer cancellation requests are accepted only before dispatch, subject to our approval

We may offer prepaid and Cash on Delivery (COD) payment options, depending on product type and serviceability.

• Prepaid orders are processed only after successful payment confirmation
• We use third-party payment gateways for secure transactions
• Festive Hub does not store your complete debit/credit card details
• Any payment dispute should be supported with valid order and transaction details

Shipping and delivery are governed by our Shipping Policy. Delivery times are estimates only and may vary depending on the location, courier service, and operational circumstances.

Festive Hub will not be responsible for delivery delays caused by courier partners, weather conditions, public holidays, strikes, or customer-side issues such as incorrect address or phone number.

Returns and refunds are governed by our Refund Policy. Refunds or replacements are only considered in eligible cases such as damaged, defective, or wrong products, subject to verification.

Customers are advised to record an unboxing video and report any issue within the specified time mentioned in the Refund Policy.

When using our website, you agree not to:

• Provide false, misleading, or incomplete information
• Use the website for fraudulent, illegal, or unauthorized purposes
• Attempt to interfere with website security, servers, or functionality
• Copy, reproduce, or misuse website content without written permission

All website content including text, images, logos, graphics, product displays, design elements, and branding are the property of Festive Hub, unless otherwise stated.

You may not reproduce, distribute, modify, or commercially exploit any part of this website without prior written consent from us.

To the maximum extent permitted by law, Festive Hub shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

• We do not guarantee uninterrupted or error-free website access at all times
• We are not liable for third-party service interruptions, payment failures, or courier delays
• Our total liability, if any, shall be limited to the amount actually paid by you for the order in question

We reserve the right to update, revise, or modify these Terms of Service at any time without prior notice. Updated terms will be posted on this page with the revised “Last Updated” date.

Your continued use of the website after changes are posted constitutes your acceptance of the updated terms.

If you have any questions regarding these Terms of Service, please contact us: